This privacy statement was last updated on 16/08/2023 and applies to citizens and legal permanent residents of the United Kingdom.

In this privacy statement, we explain what we do with the data we obtain about you via https://www.iceskating.london. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose, data and retention period

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

2. Sharing with other parties

We only share or disclose this data to processors for the following purposes:

Processors

Name: Squareup.com
Country: Ireland
Purpose: Payment processing

3. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy

4. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

We have concluded a data processing agreement with Google.

The inclusion of full IP addresses is blocked by us.

5. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

6. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

7. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

8. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

9. Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Information Commissioner’s Office:


Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

10. Children

Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.

11. Contact details

IceSkating.London
Lee Valley Ice Centre
Lea Bridge Road
London
E10 7QL
United Kingdom
Website: https://www.iceskating.london
Email: admin@iceskating.london
Phone number: +447871923756

Annex

Privacy Policy   Effective Date: [31/05/2023]   Introduction   This Privacy Policy governs the manner in which IceSkating.London (“we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users (referred to as “you” or “your”) of the website www.iceskating.london (“the Website”). This Privacy Policy applies to the Website and all products and services offered by IceSkating.London.   Your Consent   By accessing or using the Website, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Website.   Information We Collect  

  1. Personal Identification Information: We may collect personal identification information from you in various ways, including but not limited to when you visit the Website, register on the Website, fill out a form, subscribe to our newsletter, or interact with other features or services available on the Website. The personal identification information we may collect includes, but is not limited to, your name, email address, phone number, and any other information voluntarily submitted by you.
 
  1. Non-Personal Identification Information: We may collect non-personal identification information about you whenever you interact with the Website. This non-personal identification information may include the browser name, the type of computer or device you are using, technical information about your means of connection to the Website, such as the operating system and the Internet service providers utilized, and other similar information.
  Web Browser Cookies   The Website may use “cookies” to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Website may not function properly.   How We Use Collected Information   We may collect and use your personal identification information for the following purposes:  
  1. To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
 
  1. To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on the Website.
 
  1. To send periodic emails: We may use your email address to send you information and updates pertaining to your interests or regarding our services. It may also be used to respond to your inquiries, questions, and/or other requests.
  How We Protect Your Information   We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on the Website.   Sharing Your Personal Information   We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.   Compliance with Laws   We will disclose your personal information if required by law or in response to valid requests by public authorities.   Changes to This Privacy Policy   We reserve the right to update this Privacy Policy at any time. When we do, we will revise the updated date at the top of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.   Your Acceptance of These Terms   By using this Website, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Website. Your continued use of the Website following the posting of changes to this Privacy Policy will be deemed your acceptance of those.